Shipping policy

Free shipping

Shipping is free on every order.

Delivery times

• Processing: 1 to 3 business days after your order.
• Delivery: 5 to 10 business days depending on your location.

Delivery times are estimates and may be longer during busy periods or if the carrier is delayed.

Tracking

You'll get a tracking link by email as soon as your order ships. It can take 24 to 48 hours for tracking to become active.

Duties and taxes

For deliveries outside the European Union, customs duties or local taxes may apply and are paid by the recipient.

Shipping address

Please double-check your address when you order. If you need to change it, contact us within 24 hours of placing your order.

Lost or damaged parcel

If your parcel doesn't arrive or arrives damaged, email us at aratelotanit@gmail.com: we'll send you a new jacket or refund you.